Where is my progress saved?
On the device you play on. Deleting the app removes it, so please don’t do that unless you mean to start again.
All support
Glow Shift support
Something not working, or got an idea? Email us. It helps to say which phone or tablet you’re on and what happened just before the problem.
How do I get three stars?
Pass the level’s target score to earn the first star. When you reach it, any power-ups you saved and the seconds left on the clock turn into bonus points, so playing quickly and keeping power-ups back is how you get the second and third.
How do I earn power-ups?
Clear bigger groups of the same shape. The bigger the group, the stronger the power-up it earns, and a long chain reaction can earn a shuffle. Big enough groups also drop in a bomb, which goes off when you tap it.
An advert didn’t play
Adverts need an internet connection. A VPN or an ad blocker can stop them too, because they block Google’s adverts. You can still play without them. You just won’t get the extra that the advert would have given you.
How do I change my advert choices?
In the UK and EU, open Settings in the game and tap Ad privacy choices. Everywhere else there’s nothing to change. The game never asks to track you, so the adverts aren’t based on what you do in other apps.
Still stuck? Tell us what happened and which device you’re on.
Email usGlow Shift doesn’t collect anything about you, and its adverts come from Google. You can read its section of our privacy policy.